Settings
Account → Settings holds everything about your account that is not a transaction. Every signed-in user can reach their own profile here, whatever else their role allows; the rest of the page is permissioned.
Business details and verification
Section titled “Business details and verification”Your legal name, trading name, what you sell, and your verification documents.
This is not administrative box-ticking. Live payments are gated on it: an account
with verification outstanding gets kyc_required on every live request, and a
description of your business that does not match what you actually sell is the sort
of thing that surfaces at the worst moment, usually during a dispute or a risk
review.
If your business changes — new products, a new channel, a materially different average transaction — tell us. Your limits and risk profile are set against what we understand you to do.
Settlement destination
Section titled “Settlement destination”Where your money goes. A bank account or a mobile money wallet in your business’s name.
Changing it is a high-value action. Keep the permission for it on a short list, and expect to re-verify when you change it — an unverified change of destination is exactly the shape of a successful account takeover, so the friction is the point.
Who bears the fee
Section titled “Who bears the fee”You can choose, per transaction, whether your business or the customer carries the fee — if your account permits it.
- Merchant bears — the customer pays the amount you asked for; your balance receives it minus the fee. The fee is a cost of sale.
- Customer bears — the customer is charged more than your price; you receive your price.
The transaction shows all of it: amount, customer_amount and merchant_amount
are three separate numbers precisely so this is never ambiguous. See
Transactions.
Customer-borne fees are visible to the customer at payment time. Decide this deliberately rather than leaving it on a default — it is a pricing decision, and the abandonment it can cause is larger than the fee.
Channels
Section titled “Channels”Which payment methods are enabled: mobile money, bank, card. Card typically requires additional verification, because card scheme rules are stricter than wallet rules.
A channel that is not enabled returns capability_disabled rather than failing
mysteriously, so if your integration is being refused on one method and not another,
check here first.
Security
Section titled “Security”Worth turning on, in order of value:
- Two-factor authentication, for everyone with access — not only administrators. The portal can move money.
- IP allowlisting on API keys — see API keys. The highest-value control on the account, and a one-minute change.
- A second administrator, so one lost phone is not an outage. See Your team.
Notifications
Section titled “Notifications”Which emails your team receives, and who receives them.
Two are worth routing to a person rather than a shared inbox nobody reads: disputes, because they carry a deadline that loses by default, and webhook endpoint failures, because by the time deliveries are disabled your systems have been out of step for a while. See Disputes and Webhooks.
Closing an account
Section titled “Closing an account”Ask us. There is money to settle, a notice period, and records we are required to retain whatever either of us would prefer — so this is a conversation, not a button. Write to [email protected].